We Are a WHICH? Trusted Trader

Softview are very proud of the fact that we were the first Colchester based double glazing company to be accredited with the Which? Trusted Trader endorsement.

Which? Trusted Traders is a scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by Which trading standards professionals. This process is very detailed and strict and includes:

  • Credit report
    This checks the financial health and stability of the business.
  • Customer satisfaction
    The Which? team check a selection of customer references at random.
  • Business procedures
    This checks all business and administration procedures to ensure that any company has customers best interests at heart.
  • Interview and assessment
    This involves a face to face visit and interview with Which? trading standard professionals to get a detailed understanding of how we run our business.
  • Report
    Which? provide a report of the assessment giving valuable feedback as to what a company needs to achieve before they are allowed to join the scheme.
  • Endorsed trader
    When a company passes all the checks they are then eligible to join the scheme, but only if they abide by the terms and conditions, the code of conduct and that they pay the membership fees.

Softview became a Which? Trusted Trader as we believe that it gives our customers the reassurance that they are buying from a truly professional company with integrity at it’s heart.